Abstract reviewed · No human review
Human-AI collaboration does not reliably outperform the better standalone human or AI; results depend strongly on the task and interaction design.
A broad synthesis finds no universal synergy, while field and laboratory studies show meaningful gains in bounded tasks. The defensible conclusion is conditional, not categorical.
Evidence relationships
- QualifiesWhen combinations of humans and AI are useful: A systematic review and meta-analysis
Across 106 experiments, combinations were worse than the better standalone agent on average, with task type explaining important variation.
- Scientific evidence strength
- 95
- AI relationship confidence
- 95
- Source / review level
- Abstract reviewed
- Provenance
- codex-research-curation · initial-curation-v1
- Human review
- No human review
- Exact source scope
- title and abstract
- SupportsGenerative AI at Work
AI assistance improved productivity in a specific customer-support setting, with heterogeneous effects by worker experience.
- Scientific evidence strength
- 90
- AI relationship confidence
- 91
- Source / review level
- Abstract reviewed
- Provenance
- codex-research-curation · initial-curation-v1
- Human review
- No human review
- Exact source scope
- title and abstract
- SupportsExperimental evidence on the productivity effects of generative artificial intelligence
Randomized access to ChatGPT improved speed and quality on bounded professional writing tasks, especially for lower-skill participants.
- Scientific evidence strength
- 91
- AI relationship confidence
- 93
- Source / review level
- Abstract reviewed
- Provenance
- codex-research-curation · initial-curation-v1
- Human review
- No human review
- Exact source scope
- title and abstract
- QualifiesDoes the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance
Explanations increased acceptance of AI advice but did not increase complementary team performance.
- Scientific evidence strength
- 87
- AI relationship confidence
- 88
- Source / review level
- Abstract reviewed
- Provenance
- codex-research-curation · initial-curation-v1
- Human review
- No human review
- Exact source scope
- title and abstract